FAQ

Do you use cookies on your website?

Yes. Cookies contain information that is transferred to your computer's hard drive. They allow our server to recognize you as a returning visitor and help us to improve our website and provide a better and more personalized service. Please note that our advertisers may also use cookies, over which we have no control. If you wish to delete our cookies, you can do so in your browser. Please note: If you delete all cookies, not all features of our online store may function as expected.

How to unsubscribe from our newsletter

You can unsubscribe from our newsletter via your account by going to “Newsletter” and clicking on “Unsubscribe”. You can also unsubscribe via the unsubscribe link in the newsletter. At the bottom of the letter you will find the link 'Unsubscribe'. You will then receive an email confirming that you have unsubscribed from the newsletter.

I want to return my purchase! What should I do?

By nature. We are convinced of our products and are sure that you will like our products. If this is not the case, you can simply inform us of your revocation within 90 days of receipt of the goods. For example, use our contact form or email us. Do not send the items back to us yourself, as this will significantly delay the refund. Pack the return shipment in the original packaging or in a sturdy shipping box, as a shipping partner cannot accept or take the goods without packaging. If you are not sure whether you like the product, it is advisable to keep the original packaging for the time being. For more information, please refer to our Refund Policy

What can I do if I received a damaged or incorrect item?

In case of a defective or incorrect delivery, we request that you contact us immediately so that we can solve the problem as quickly as possible. Send us an e-mail about this. To ensure a smooth handling, this must include your order number, contact details and a few photos of the damaged or incorrect product.

How long does it take to receive my order?

At Mvolo we attach great importance to fast and reliable delivery. We ship all our products from our own stock, so your order is ready for shipping immediately. This way you don't have to wait long before you receive your purchase. We believe in an efficient and hassle-free shopping experience for all our customers. Within the Netherlands and Belgium it takes 1 working day and within the EU 1-5 working days.

Why choose Red Light Therapy?

  • Who is Red Light Therapy for?

    Red light therapy is suitable for a wide audience, from athletes to people with skin problems or chronic pain. It helps, among other things, to reduce wrinkles, improve skin texture, and relieve muscle and joint pain. However, people with serious medical conditions or light sensitivity should consult a doctor first.

  • Why is Red Light Therapy so effective?

    This therapy is effective because it improves mitochondrial function, resulting in increased ATP production. This speeds up cell repair, reduces inflammation, and promotes healing. Additionally, red light helps with collagen production, which makes the skin younger and firmer.

  • Vitality

    Red light therapy not only provides support for complaints, but also works preventively and strengthens the body. It promotes focus and mental clarity, supports anti-aging through collagen production, improves blood circulation, increases energy levels, and can even stimulate metabolism to support weight loss. In short, a complete solution for more balance and vitality.
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  • Skin complaints

    Red light therapy supports the skin from within with complaints such as acne, rosacea, eczema, wrinkles and scars. It stimulates cell renewal and soothes inflammation, for a healthier, radiant skin.

  • Pain complaints

    For pain complaints such as arthritis, rheumatism, muscle and joint pain, red light therapy offers effective relief. It penetrates deep into the tissues, supports the natural recovery process and helps reduce pain, so that movement becomes more comfortable again.

  • Sleep disorders

    In case of sleep disorders, red light therapy helps by stimulating the production of melatonin, which ensures a better night's sleep. It promotes relaxation and reduces stress, so you sleep deeper and wake up more rested.

  • Mood disorders

    Red light therapy can help alleviate mood disorders by supporting serotonin production and lowering stress levels. This helps stabilize moods and promotes a positive and balanced feeling, ideal for times of sadness and stress.

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How often should I use red light therapy?

For most users, we recommend using red light therapy for 10-20 minutes three to five times per week. The ideal frequency varies by person and goal, such as pain relief or skin improvement. It is important to use the therapy regularly for best results.

Is red light therapy safe?

Yes, red light therapy is completely safe and has no side effects when used correctly. It is a non-invasive method that does not contain UV radiation. All our products have been thoroughly tested and meet safety requirements. Always consult a doctor first for medical questions.

Can I use red light therapy for skin problems such as acne or eczema?

Absolutely! Red light therapy is very effective for skin problems. It calms inflammation, promotes cell renewal and stimulates collagen production. This can help with acne, eczema, rosacea and other skin problems. For more information on skin improvement, check out our blog.

How long do Mvolo products last and do I have a warranty?

Mvolo products are made of durable materials and have a long lifespan. The products have a 2-year warranty. Please refer to the manual of the specific product for maintenance instructions to extend the lifespan.

Do I need to wear protective clothing or glasses during red light therapy?

For most applications of red light therapy, it is not necessary to wear protective clothing. Some people find it helpful to wear glasses, especially at higher light intensities. Our products are safe to use without additional protection, but for added comfort and eye protection, a pair of glasses is included in each package. This way, you can enjoy the benefits of red light therapy without worry.

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