Shipping Policy

At Mvolo we understand the importance of delivering your products quickly and in excellent condition. That is why we do everything we can to properly package and ship your product.

Worldwide shipping possible.

– Processing time is 1 to 2 business days (Monday to Saturday). 

– Transit time is 2 to 5 working days (Monday to Saturday).

Time for transport, handling and order closing in the Netherlands & Belgium:

– Processing time + transit time is 1 business day (Monday to Saturday).

Shipping costs and VAT:

– Shipping costs: we offer free shipping for NL & BE

- Shipping costs: For EU is between 5-15 Euro & for outside EU 15-30 Euro

– All prices and amounts are stated in Euros.

- All prices include VAT.

– We do not charge any membership fees.

Terms of delivery:

We use DHL, Fedex, Bpost, UPS, DPD and PostNL to ship products.

Shipping Status:

All orders are processed within 1 business day (Monday to Saturday) after receiving your order confirmation email containing your tracking number. You will receive a message when your order has been shipped. Don't worry if you don't receive a shipping confirmation right away! You will receive your products in due time. Simply contact us at customerservice@mvolo.nl or call us at 0649771098 . If your order requires additional information in order to be fully processed, we will contact you by email.

Change order:

Once your order has been confirmed, it can be changed or cancelled. If you wish to return a product, the return procedure will be described once you receive the item. Please contact us as soon as possible at customerservice@mvolo.nl

Address change:

Once the product is in transit, we can no longer change the delivery address. Please contact us within 48 hours of placing your order via info@mvolo.nl or by calling 0649771098 if you wish to change the address where your order will be delivered.

Multiple addresses:

We do not deliver to multiple addresses for one order. If you want to have products delivered to multiple addresses, please submit separate orders. If you need help with this, you can find it here: info@mvolo.nl

Product not received:

If your order has been successfully placed but you have not received it yet, even though the tracking information shows that it has been delivered. If you cannot find the products you ordered, please contact us immediately.

Tracking an order:

When an order is on its way, we will send you a confirmation email with the tracking number and a link to track the order so you can follow the progress of your purchases. Please contact us if you experience any problems.

Order and Return Issues

If there are any issues with your order or you would like to request a return, please see our Returns & Refunds Policy page for detailed instructions and guidelines.

If you have any questions or need help regarding your order or shipping, please do not hesitate to contact our customer service. We are here to help you.

Email: customerservice@mvolo.nl

Phone: 0649771098

Thank you for choosing Mvolo. We appreciate your business and look forward to serving you again in the future.

Why choose Red Light Therapy?

  • Who is Red Light Therapy for?

    Red light therapy is suitable for a wide audience, from athletes to people with skin problems or chronic pain. It helps, among other things, to reduce wrinkles, improve skin texture, and relieve muscle and joint pain. However, people with serious medical conditions or light sensitivity should consult a doctor first.

  • Why is Red Light Therapy so effective?

    This therapy is effective because it improves mitochondrial function, resulting in increased ATP production. This speeds up cell repair, reduces inflammation, and promotes healing. Additionally, red light helps with collagen production, which makes the skin younger and firmer.

  • Vitality

    Red light therapy not only provides support for complaints, but also works preventively and strengthens the body. It promotes focus and mental clarity, supports anti-aging through collagen production, improves blood circulation, increases energy levels, and can even stimulate metabolism to support weight loss. In short, a complete solution for more balance and vitality.
Experience the power of red light therapy

Balance, Recovery and Energy

Try it yourself!

  • Skin complaints

    Red light therapy supports the skin from within with complaints such as acne, rosacea, eczema, wrinkles and scars. It stimulates cell renewal and soothes inflammation, for a healthier, radiant skin.

  • Pain complaints

    For pain complaints such as arthritis, rheumatism, muscle and joint pain, red light therapy offers effective relief. It penetrates deep into the tissues, supports the natural recovery process and helps reduce pain, so that movement becomes more comfortable again.

  • Sleep disorders

    In case of sleep disorders, red light therapy helps by stimulating the production of melatonin, which ensures a better night's sleep. It promotes relaxation and reduces stress, so you sleep deeper and wake up more rested.

  • Mood disorders

    Red light therapy can help alleviate mood disorders by supporting serotonin production and lowering stress levels. This helps stabilize moods and promotes a positive and balanced feeling, ideal for times of sadness and stress.

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Try it yourself!
How often should I use red light therapy?

For most users, we recommend using red light therapy for 10-20 minutes three to five times per week. The ideal frequency varies by person and goal, such as pain relief or skin improvement. It is important to use the therapy regularly for best results.

Is red light therapy safe?

Yes, red light therapy is completely safe and has no side effects when used correctly. It is a non-invasive method that does not contain UV radiation. All our products have been thoroughly tested and meet safety requirements. Always consult a doctor first for medical questions.

Can I use red light therapy for skin problems such as acne or eczema?

Absolutely! Red light therapy is very effective for skin problems. It calms inflammation, promotes cell renewal and stimulates collagen production. This can help with acne, eczema, rosacea and other skin problems. For more information on skin improvement, check out our blog.

How long do Mvolo products last and do I have a warranty?

Mvolo products are made of durable materials and have a long lifespan. The products have a 2-year warranty. Please refer to the manual of the specific product for maintenance instructions to extend the lifespan.

Do I need to wear protective clothing or glasses during red light therapy?

For most applications of red light therapy, it is not necessary to wear protective clothing. Some people find it helpful to wear glasses, especially at higher light intensities. Our products are safe to use without additional protection, but for added comfort and eye protection, a pair of glasses is included in each package. This way, you can enjoy the benefits of red light therapy without worry.

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